Privacy Policy
Last Updated 2025
1. Overview
Blanc Bridal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. What We Collect
We may collect the following personal information when you use our site, contact us, or make a booking:
Full name
Contact details (email, phone number, address)
Billing/shipping information
Details about your wedding date or dress preferences
Any other information you voluntarily provide
3. How We Use It
We use your information to:
Process appointments and orders
Communicate with you about products, services, and offers
Improve our website, service and customer experience
Send marketing communications (with your consent)
Comply with legal obligations
4. Disclosure
We will never sell your personal information. We may share it with trusted third parties for the purpose of providing services to you (e.g., shipping, secure payment processing, email marketing) — all of whom are bound by confidentiality and data security obligations.
5. Data Security
We take reasonable steps to protect your data from misuse, loss, and unauthorised access. However, no method of internet transmission is 100% secure.
6. Access and Correction
You may request access to the personal information we hold about you, or request corrections, by contacting us at [insert email].
7. Cookies
We may use cookies to improve your browsing experience and for analytics purposes. You can control cookie preferences via your browser settings.
8. Your Rights
You have the right to remain anonymous or use a pseudonym where lawful and practicable. You may also opt out of direct marketing at any time.
9. Contact Us
If you have any privacy concerns, questions, or complaints, please contact:
Blanc Bridal
Email: hello@blancbridal.com.au
Phone: +61 434 825 620
Terms and Conditions
Last Updated: 2025
1. Introduction
These Terms and Conditions govern your use of the Blanc Bridal website and the purchase of any goods or services offered via this site. By accessing or using this site, you agree to comply with these Terms.
2. Appointments and Orders
Appointments may be cancelled or rescheduled up to 48 hours in advance.
Custom orders are non-refundable once design approval is confirmed.
All made-to-measure garments are final sale unless otherwise stated under Australian Consumer Law.
3. Pricing & Payment
All prices are in AUD and include GST unless otherwise noted.
We accept payment by credit card, debit card, and other secure online payment methods.
Full payment may be required for custom work before commencement.
4. Intellectual Property
All content on this site, including photography, design, logos, and copy, is the property of Blanc Bridal and may not be reproduced or republished without permission.
5. Returns & Refunds
Due to the bespoke nature of our garments, refunds are not available for change of mind.
We will meet our obligations under the Australian Consumer Law to remedy any major faults or defects.
6. Liability
To the fullest extent permitted by law, Blanc Bridal excludes all liability for loss or damage arising out of or in connection with your use of the website or our services, except as required by Australian law.
7. Website Use
You agree not to misuse the site, engage in unauthorised access, or attempt to interfere with our systems.
8. Governing Law
These Terms are governed by the laws of Western Australia, and any disputes will be subject to the jurisdiction of the courts of WA.